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  1. What to do When Racial Oppression and Privilege Collide

    What to do When Racial Oppression and Privilege Collide

    Roxy Manning

    Trainer Tips · 4 - 5 minutes · 02/11/2024

    When a person of color (A.K.A. a person from the Global Majority, or GM) tells a marginalization story that triggers a defensive response from a white participant in a group, to foster awareness and healing, leaders can address the white person's distress with empathy, highlighting the common dynamic of prioritizing white pain. From there, leaders can offer GM participants opportunity to share their experience and make requests of the group.

  2. In this snippet from Duke Duchscherer's course, Restorative Dialogues: Transforming Conflict, Building Community Resilience, he shares a structured approach for conflict resolution or communication facilitation. It involves a facilitator guiding a conversation between two parties in conflict. The process begins with one party expressing their perspective while the other listens actively. The facilitator then prompts the listener to paraphrase what they heard, ensuring mutual understanding. This cycle continues until both parties feel heard. Subsequently, the facilitator encourages them to discuss potential solutions collaboratively. Once both sides are satisfied, the session concludes, with participants potentially swapping roles for further practice. The aim is for everyone involved to gain experience in effective communication and conflict resolution.

  3. Set Your Intentions with Attention

    Set Your Intentions with Attention

    (3 Session Course)

    Kristin Masters

    Multi-session Course · 4 hours · 12/10/2024

    At the end of the calendar year, many of us feel an old pressure to come up with New Year's resolutions

    This may be followed by internal demands along with our inevitable and life-alienating reactions to those demands.

    Sound familiar? Are you looking for something different?

    If your answer is yes, then join Kristin Masters for a delightful 3-session journey into intention setting, accompanied by warm companionship from yourself and one another.

  4. CNVC Certified Trainer, Yoram Mosenzon has a vision… he sees mediation as a basic life skill that could be taught in schools starting at the age of three. He dreams of a world where all human beings have mediation skills to support understanding, cooperation, and connection when conflicts arise. 
  5. Living in the Observation as a Daily Practice

    Living in the Observation as a Daily Practice

    Mary Mackenzie

    Articles · 2-3 minutes · 09/05/2025

    Our brains often quickly categorizes things as good, bad, right, or wrong and then determines who’s to blame or praise. Maybe this  supports the illusion of order and predictability, thus provides a false sense of safety and reassurance. But its less effective in truly meeting our needs. By practicing "Living in the Observation," we can focus on reality, avoid unhelpful rumination, and find peace and empowerment in everyday life.

  6. NVC trainer Alan Rafael Seid explores the principle of connection before solution, emphasizing the importance of understanding each other's needs before jumping to fix a problem.
  7. The Unconscious Mind Compared to the Conscious Mind

    The Unconscious Mind Compared to the Conscious Mind

    Miki Kashtan

    Trainer Tips · 2 - 3 minutes · 7/28/2010

    Ask the Trainer: Exploring how unconscious motivations influence the needs we identify and express.

  8. Taking a Leap

    Taking a Leap

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 7/29/2010

    Trainer Tip: "Sometimes we are dissatisfied in our primary relationship, yet the thought of making a change is scary, so we stay in it. Sometimes we think we're afraid to learn the truth, so we don't ask direct questions."

  9. Every Angry Message is a "Please"

    Every Angry Message is a "Please"

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 7/29/2010

    Trainer Tip: Anger can be an opportunity to hear the "Please" behind the words and create a path to resolve conflicts compassionately.

  10. Tips on Making a Request

    Tips on Making a Request

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 9/20/2014

    Trainer Tip: Mary offers 3 foundational tips for making requests: positivity, specificity and doability.

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