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Reacting is deciding what to do based on what someone else does. Responding is deciding what to do based on your own needs and values. When someone isn't responding the way you want, and you want to respond in a way that embodies your values, with warmth and patience, examine your reactions. Ask yourself how you can access compassion and action that contributes to the well-being of all.

There are many layers of consciousness, knowledge, and skill that contribute to a successful negotiation. A successful negotiation is one where honor and connection lead to a way forward, and leads to a plan of action that considers and meets everyone's needs in that situation. Read on for three fundamental principles that help with successful needs-based negotiation.

The pandemic asks us to examine the way we have always done things. It asks to try something new and notice what happens. This is an opportunity to ask why you have done holidays in a certain way and what needs it met to do it that way. Perhaps it is an opportunity to experiment and see what new things might arise. Read on for questions to ask yourself that might help you process your triggers, "should's", feelings, needs and dilemmas.

Sitting with not knowing is an NVC skill because its the opposite of reactivity. In our haste to find relief from the discomfort of not knowing, we often become defensive, jump to conclusions, and blame and criticize others. Sitting with not knowing requires us to suspend our distrust, tolerate fear and uncertainty - creating space within us. NVC provides a way forward to enter into a space of wonder, possibility, and creativity.

However indirectly expressed, any judgement or criticism is about the person's own thoughts, feelings, needs, and requests.This awareness can help you take people's comments less personally, and give you options: silent self-empathy, standing in your truth, contact and curiosity, and honest expression.

Mediation is a great skill to have whether it's for your personal relationships or in the workplace. We look at four different techniques and their benefits in a role-play between two neighbours discussing a dispute.

Mediation is a great skill to have whether it's for your personal relationships or in the workplace. We look at four different techniques and their benefits in a role-play that takes place in an informal, unorganised setting.

Being put on the spot or confronted in an unexpected way can be an unpleasant experience to have. Even more so during lockdown when meetings are held on Zoom.

In Life Hack 35 we're exploring the feelings that come up from hearing a difficult message as well as ways you can respond. Esme recently had this experience and offered to record a one on one session with Gesine to explore the situation.

In some situations you might expect people to show a degree of maturity or skill. When they don't, your anger-fueled response doesn't lead to lasting improved relationship change. Instead, find someone who retains focus on your feelings and needs rather than colluding with you about what should(n't) be. This can support greater acceptance, grief, vulnerability, groundedness and discernment, from which next steps can arise.

Building trust involves each person taking responsibility for what they want by identifying their needs, and making specific and doable requests that open a negotiation. Identify in what contexts you already have trust, what you want to be able to trust, and how you may be blocking or cultivating that trust. Making requests for specific actions of what to do differently can also help.