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When you want to be heard, first check if your listener is available. This honors yourself, and the other person’s choice about listening. You need to be clear about wanting a particular quality of listening, and that you are willing to wait if that isn’t available in the moment. Read on for how to ask for listening in a way that can build trust that your request isn't a demand.

If it's a tender topic and/or you are looking for a particular level of responsiveness, you can let listeners know what you want back before you share -- or you can ask them for a particular kind of response right after you share. The more you can do this, the more it can create supportive relationships in your life. Read on for ways to ask for a particular kind of responsiveness to meet particular needs.

What's my intention? What needs am I trying to meet? What do I want the other person to know or understand? How can I say it in a way they are most likely to hear? These are four questions we can use in preparation for an important conversation. Read on for more on this, plus four accompanying practices.

Listen to CNVC Certified Trainer Dian Killian guide and ease you into a more natural expression of empathy. This is a three person exercise. Listen in and then give it a try!

This resource is free for all to enjoy during May. Sarah Peyton explains how your brain's left hemisphere excels at pattern making. NVC can help integrate both hemispheres, enabling you to use the left side's love of patterns for abstract thinking.

Trainer Tip: Here are some options for tense moments in conversations: try a "redo", understand and recognize your habits, pause to regroup, empathize with the person so they feel heard, check your mind frame before speaking, and name some appreciations about one another.

Transform arguments with these steps: take responsibility for your mind, increase your capacity for discomfort, slow down, show up and remember your values, offer understanding, take risks, and speak from your heart. Learning new skills takes time, energy and effort. However, it’s entirely possible to radically shift the way we communicate. The key is patience, persistence, and taking it one step at a time.

There are five aspects helpful to consider when creating conditions and atmosphere where you can be heard deeply and hear others deeply: context, self-connection, autonomy, security, and specific requests. Read on for more, and reflect on moments when you have been heard deeply and name everything that contributed to that experience.

Use this exercise to stay in dialogue and connect to needs while facing a “no”. Identify a situation where you have low confidence that you'll get your needs met, and it'll be hard hearing a “no” to your request. Explore your response to the “no” by working with feelings, needs, request and alternate strategies. Thus you can work towards meeting your needs while also releasing the idea that your needs “have to” be met.

Blame is opaque when we don’t reflect on it deeply. We blame when we don’t see ourselves as having power to shape things, and see others as the ones who can. Blame and how we respond to it, is both a symptom of inability to step into power, and an impediment to empowered relationships. Transforming blame requires self-responsibility. Read on for practices involving empathy, inner connection, power, preparation and engaging options.