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Mary continues her discussion of tracking skills, focusing on tracking requests, agreements with the group and tracking time. Mary also examines how to monitor the purpose of the session, discerning if and when to shift the agreement about the purpose for meeting. Mary closes with some final helpful tips to hone your tracking skills.

Trainer Tip: Most of us have been conditioned to withhold the expression of our feelings to some degree. Mary offers a tip to de-stigmatize our feelings and relax into our humanness.

Mary offers tips for developing effective tracking skills, including how the energy of the group is managed discerning the qualities of presence for each of the members, and monitoring group participation while striving for a balance of inclusion.

Trainer Tip: When someone is in pain and lashing out, might be a time when empathy is needed most. Empathizing in these moments can be very challenging. Mary offers a few words of ecouragement for these situations.

Trainer Tip: The exchange of resources, that is, exchanging money for an item or service, is enhanced and better appreciated when we are connected to its personal value rather than its cost.

Trainer Tip: Giving up on blame and taking responsibilty for our choices is immensely empowering. Mary offers a tip for growing in this direction.

Mary illustrates how we can get diverted from our group's purpose by the needs of a single indvidual in the group, especially requests for prolonged empathy. Listen to Mary reframe these scenarios and offer three helpful tips for handling these situations.

Listen to Mary Mackenzie as she focuses on her opening premise for group participation, which lays the foundation for developing vibrant groups and then defines the facilitator’s role, which is often not known or incorrectly defined.

Trainer Tip: Mary offers a perspective on how to know if our need for honesty is being met.

Please join us as we take a look at what disrupts our joy during the holidays… and discuss the delicious possibilities that abound when we declare our intention to "Greet the Holidays with an Open, Joyful Heart."

This holiday, shift your focus from what disappoints you to the true whisperings of your heart. Compassion is an inside-outside process. In this telecourse recording, you will experience four simple tools for savoring your own precious needs, allowing you to experience greater compassion and harmony this holiday.

Please join us as we take a deeper look into this mysterious word, “community.” In this Trainer Dialogue recording, we explore the living process of creating, uniting and nurturing NVC communities so that they transcend yet sustain and empower their members.

If you’d like to bring more joy and fun into your workplace, listen to this trainer dialogue for NVC tips and tools from some of the leading experts in the industry.

Please listen as we discuss and grapple with the issues of growing polarization in our world, political structures and personal relationships.

Join CNVC Certified Trainer Mary Mackenzie to learn a few of her tried-and-true simple Self-Empathy techniques, especially focused on the challenges of the holiday season.

Trainer Tip: Anger can be an opportunity to hear the "Please" behind the words and create a path to resolve conflicts compassionately.

Trainer Tip: Accepting our true feelings, needs and values can lead us to a more compassionate life. Are you being true to yourself?

Trainer Tip: The ways that we interact with our children shape the way they will interact in their world. How do your actions model compassion, tolerance, and love for your children?

Trainer Tip: Have you ever noticed how often we back up when we find ourselves in a conflict? Or how much we try to pull away when someone is angry or in emotional pain?

In this enlightening Trainer Conversation, three veteran CNVC Certified Trainers discuss whether NVC can be learned without first learning Observations, Feelings, Needs, Requests (OFNR). The conversation naturally meanders as the trainers grapple with the question, eventually covering a wide-range of topics including the spirituality and true essence of NVC.