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Often patients need enough emotional space to reduce any inner stuckness in their situation. They need to do this before they can adequately absorb information or effectively take next steps. Empathy can help with this. Empathy requires an intention to connect non-judgmentally. This gets better with practice. Read on for examples of how a situation can play out with, and without, empathy. And the difference it makes in healthcare.
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Looking for ways to keep up with NVC Academy news, get special offers, free resources, or words of inspiration? Here are five ways to stay engaged: