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In this prerecorded telecourse, Miki Kashtan uses an interactive dialogue to address some of the most common questions among new NVC facilitators and trainers.

Most of us believe we are powerless at work – even if we’re the one “in charge.” This course offers you the opportunity to learn how to consciously change this mindset, and have a positive impact on workplace culture and attitudes along the way. Most of us believe we are powerless at work – even if we’re the one “in charge.” This course offers you the opportunity to learn how to consciously change this mindset, and have a positive impact on workplace culture and attitudes along the way.

Trainer Tip: The Nonviolent Communication process strengthens our ability to remain human, even under trying conditions. It provides tools to promote peaceful living on a daily basis. Be aware today of the times that your behaviors or attitudes promote distrust and self-protection, rather than compassion and humanity.

Find renewed aliveness and connection in your daily life through NVC and Buddhist Mindfulness practices.

In this 6 session course with Roberta Wall and Barbara Bash, you will explore how NVC helps bring to life Buddhist principles and values in relationship to yourself and others. And, you will discover how Buddhist practice deepens and supports your capacity to learn and live NVC in your daily life.

Conflict is a normal and natural part of life. To varying degrees, it happens whenever two or more people consistently spend time together. Resolving conflict effectively and peacefully, in a way in which all parties feel respected and valued, does not feel natural for those of us who grew up with punitive, adversarial, or avoidant approaches to conflict. Eric offers some tips for approaching conflict.

Giving feedback can be a difficult task, sometimes we try to avoid getting to the point and instead end up spending a long time attempting to communicate. We find there are mostly two types of feedback. The first focuses on what is wrong with the person's behaviour and tends to feel more judgemental whereas the second is values-based feedback, focusing on the needs of the people involved.

Trainer Tip: Sometimes the best way to get our need me is to first connect with the needs of another.

Ronnie Hausheer, an NVC facilitator who volunteers her time for OccupyVoice.info joins NVC Academy co-founder Mark Schultz in a discussion of her work sharing empathy, NVC training and mediation with members of the Occupy Movement.

Trainer tip: When we focus on needs further possibilities are more likely to open up. When we focus on a particular strategy, our world can feel scarce and conflicts can arise. Resolution comes when we value everyone’s needs and seek mutually satisfying solutions. We can ask for support towards this outcome.

Trainer Tip: Punitive use of force stems from a belief that people behave in certain ways because they're bad, and that they need to be punished to mend their ways. One way to punish is to judge them. In contrast, protective use of force stems from a desire to prevent injury or injustice. It focuses on protecting people’s rights and well-being, not judging their behavior.