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Trainer tip: Feelings of hurt, anger, fear, and resentment can often sound alike. Fear and excitement have the same physiological effects on us, and are often expressed in the same body language. Clearly and specifically naming our emotions and the intensity level can help us resolve conflicts, with a much greater opportunity to get our needs met.
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Looking for ways to keep up with NVC Academy news, get special offers, free resources, or words of inspiration? Here are five ways to stay engaged: