Listening, The Next Step

Trainers:

Mary Mackenzie

Media Type:

Trainer Tips

Time Investment:

1 - 2 minutes

Date Added:

6/1/2023

Date Created:

2005

Trainer Tip: In our effort to be heard, we often forget to listen. In fact, your need to be heard will not be met completely until you have heard how what you said affects the other person. If we want to ensure that we're heard we can ask the other person to reflect what they heard us say. And we can hear what's going on with them. It is important to remember that a dialogue is not complete until both people have been heard.