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Mediating Conflicts
Media Type:
Trainer Tips
Time Investment:
1 - 2 minutes
Date Added:
7/28/2019
Date Created:
2005
Trainer Tip: When there's conflict if you set the intention to connect and build trust first, you're more likely to move towards resolution. This can be built through offering reflections that captures essence of what's important to each party. Once connection and trust is established, then begin the process of creating strategies and solutions.
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