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Trainer Tip: Sometimes we need to empathize with a person before he can hear our anger. Consider that all anger is an expression of an unmet need. If we focus on the need, rather than the actions, we are more likely to connect compassionately with other people. Be aware of opportunities to empathize with someone’s anger today.
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Looking for ways to keep up with NVC Academy news, get special offers, free resources, or words of inspiration? Here are five ways to stay engaged: