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Trainer Tip: In challenging situations, we can be peaceful and clear when we are able to connect to what we value most, and to act in harmony with those values. For example, if a coworker does something you don't like, instead of gossiping about their undesirable behaviors, you can talk to them about how both of you feel regarding what happened, and focus on the needs you're both trying to meet at work.

Listen as Mary Mackenzie shares an eight step path to create your own NVC learning activities, based on your own NVC learning experience. In this session, Mary uses the value of requests and observations as teaching examples.

Ask the Trainer: "Could you share a list of types of requests, with examples of each and a possible strategy for formulating requests in conversation?"

How can we live life fully connected to the core values of nonviolence, no matter the circumstances, internal or external? Join Miki Kashtan as she shares the 17 core commitments that have served as a compass for herself and hundreds of others around the world as well.

Trainer Tip: Every single time you say or do something, even when you experience pain or regret, you are trying to meet a need. Forgiveness begins when we acknowledge the needs we were trying to meet in the situation.

Trainer Tip: If you're doing personal growth work, and changing your behaviors, you may find yourself wanting others to join your efforts with similar levels of enthusiasm. When they don't do so, you may feel frustrated and place judgments on them, thinking they aren't as caring. You'll be less likely to feel disappointed in people if you remind yourself that when you do personal growth work, what needs you are meeting for yourself.

Trainer Tip: It can help us bring joy into our lives to connect to the needs we serve for doing things. While our activities may not always be fun, understanding their purpose and their value to our lives can help us shift the energy behind the action and have a more positive experience. Consider the underlying needs activities meet, and decide if they are worth it to you.

Trainer Tip: Research shows long-term change comes when people have intrinsic desire to change. Extrinsic motivation is temporary and often only lasts while we're observed (eg. driving the speed limit when police are there). Notice where you're mostly intrinsically or extrinsically motivated. How does this feel? For instance, do you call mom because you want to connect with her? Or because you’re worried she’ll be hurt if you don’t?

Miki explains how teachers and administrators can become more effective in relating to themselves, other faculty and staff, and they can contribute more to students' ability to feel connected and energized. Nonviolent Communication provides specific tools to empower ourselves and others to live more in line with our values and deeper needs.

Trainer Tip: When there's conflict if you set the intention to connect and build trust first, you're more likely to move towards resolution. This can be built through offering reflections that captures essence of what's important to each party. Once connection and trust is established, then begin the process of creating strategies and solutions.