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In this snippet from Duke Duchscherer's course, Restorative Dialogues: Transforming Conflict, Building Community Resilience, he shares a structured approach for conflict resolution or communication facilitation. It involves a facilitator guiding a conversation between two parties in conflict. The process begins with one party expressing their perspective while the other listens actively. The facilitator then prompts the listener to paraphrase what they heard, ensuring mutual understanding. This cycle continues until both parties feel heard. Subsequently, the facilitator encourages them to discuss potential solutions collaboratively. Once both sides are satisfied, the session concludes, with participants potentially swapping roles for further practice. The aim is for everyone involved to gain experience in effective communication and conflict resolution.

Ask the Trainer: "I have the understanding that the unconscious is vast compared to conscious mind. When I state 'needs' how well can I depend on there being something beneath my awareness that is actually the motivation?"

Trainer Tip: "Sometimes we are dissatisfied in our primary relationship, yet the thought of making a change is scary, so we stay in it. Sometimes we think we're afraid to learn the truth, so we don't ask direct questions."

Trainer Tip: Anger can be an opportunity to hear the "Please" behind the words and create a path to resolve conflicts compassionately.

Trainer Tip: Mary offers 3 foundational tips for making requests: positivity, specificity and doability.

Trainer Tip: Persisting without demanding is the art of what Marshall Rosenberg fondly called "Dogging for our needs." We can learn to not give up on our needs and at the same time, refrain from demanding they be met.

Trainer Tip: We can improve our relationships by focusing our attention first on connection instead of other stragegies.

What parts of yourself or others are hard to embrace, understand or even notice?  What parts do others have difficulty embracing, understanding or noticing?  Why do we condemn, loathe, hate, deny, judge, blame or feel shame around certain needs, feelings and parts of self and/or others? This article talks about the hidden parts of ourselves and others that shapes views and behaviours.

When something happens that we don't like no amount of resentment nor magical thinking will make it disappear. Instead, we can mourn to dissolve our own resistance, resentment, and numbness of resignation. Mourning can allow us to feel pain with acceptance, and without needing to be okay with what happened. Acceptance can bring us to a place where even all the anguish in the world is fully, part of life.